Care Connections: Connecting Those In Need With Access To Mobile Services

September 15, 2022 Update: All phones under the Care Connections program have been distributed to the community. There are no additional phones available at this time.

December 21, 2022 Update: Care Connections 2.0 has launched. Up to 20 phones are available first-come, first-serve.

When the COVID-19 pandemic struck, more services than ever went mobile. This included our access to health services including accessing mental health counselling and doctor’s appointments. Even government services moved to a virtual-only model and it was near impossible to access services in-person as we distanced to keep each other safe.

A hand holds an iPhone out in the centre of the photo with a desk in the background softly blurred .

Mobile devices like smartphones and tablets have put access to services and health care directly in our hands. However, for many people, this technology is unavailable. If someone is unable to access a smartphone — whether do to cost or digital literacy skills — it often becomes a barrier to receiving critical health care and supports.

This is why Free Rein Associates is excited to introduce the Care Connections program. Through Care Connections, we are offering smartphones to increase access to health and social services for historically marginalized communities. This program will have 10 smartphones available for people who self-identify as living with a disability and do not currently own a smartphone. The phones have no restrictions to use and are for participants to keep for their personal use even after the program ends.

To learn more about the program and to find out if you’re eligible to receive a phone, contact Megan via email at megan@freereinassociate.ca or by phone at 604869-6160. You can also drop-in to the Reins of Freedom office at 895A Third Ave during business hours (Monday-Friday from 9am - 4pm, closed for stat holidays). With only 10 phones available, they are available first-come, first-serve.

We have received funding from the Social Planning and Research Council of BC (SPARC BC) and Fraser Health Authority, as part of the Connect to Care grant program to provide smartphones to clients without access to a mobile phone.

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